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We offer high quality training at the following levels on the packages listed below:

Package 1 - Support Agency Recording System (SARS) - Basic User Training

Package 2 - Support Agency Recording System (SARS) - User Managers Training

Package 3 - Support Agency Recording System (SARS) - Training the Responsible Person

Package 4 - Introduction to the Data Protection Act - Understanding and Guidance

Support Agency Recording System

1	Title	Basic SARS User Training
	Description	This is basis training for day to day users of SARS, such as those staff who input data.
	Content	Clients – Adding Clients, Editing Client Details, Moving Rooms (or accommodation), Stopping & Restarting Client Support. Support Time – Recording Support Time, Editing and Deleting Support Time Records. Availability – Maintaining Unit/Service Availability. Reports Part 1 - Support Time Reports, Occupancy Reports, Understanding the Reports. Common Errors and Basic Checks * * The techniques used depend largely on how your business operates.
	Note	During the training session each Delegate is expected to carryout a number of computer based exercises using a SARS training database.
	Prerequisites	Delegates are required to have basic computer skills.
	Duration	Up to 4hrs.
	Optional Extra	SARS Mobile – Using SARS mobile.

2	Title	Managers SARS User Training
	Description	This is for those staff who manage the support workers and who would be responsible for carrying our higher level tasks.
	Content	Review of Session 1. Support Plans – Creating and Using Support Plans. Support Plan Reports. Deleting Support Time Entries. Support Worker – Changing their Contact details and Managing the Support Workers Clients. Reports Part 2 - Generating and Understanding the Contract Performance Workbooks (PI’s). Generating Client Record Forms. Management Reports and Diversity Statistics. Common Errors and Basic Checks * * The techniques used depend largely on how your business operates.
	Note	During the training session each Delegate is expected to carryout a number of computer based exercises using a SARS training database.
	Prerequisites	Completed Session 1, basic computer skills.
	Duration	Up to 3hrs.

3	Title	Training the Responsible Person
	Description	This training is for the member of staff who will be responsible for the overall operation of SARS within your organisation
	Content	Clients –Deleting Clients and the associated issues. Understanding your Supporting People requirements and how they relate to SARS. Support Workers – Adding new staff, dealing with staff that change posts or leave the organisation. Posts - Understanding Posts and Dealing with Changes. Properties – Adding Properties. General Administration – Managing user accounts, Record Support Time Task Lists and Support Plan Manager,
	Note	During the training session each Delegate is expected to carryout a number of computer based exercises using a (non SQL) SARS training database.
	Prerequisites	Completed Session 1 and 2, basic computer skills, an understanding of your business operation.
	Duration	Up to 4hrs.

The Data Protection Act

1	Title	Introduction to the Data Protection Act - Understanding and Guidance
	Description	This training gives and introduction to the Data Protection Act and how to implement the principles within your organisation
	Content
	Note	It is recommended that the second part of this training, implementation in your organisation, is done after consultation with your appointed Data Protection co-ordinator. This helps to ensure that advise given is specific to your own organisations working practices.
	Prerequisites
	Duration	Up to 4hrs.
	Optional Extra	N/A

For further information on training contact : info@enterpriseict.co.uk